What are standard colors I can get anodized? You can get black, red, green, blue, purple, and dark grey.
What is the minimum on customized steps? Because of our manufacturing procedures, we require a minimum of 12 custom steps at a time.
How do I get a quote for custom Mast Steps? You can Contact Us via email or phone.
What is your return policy? We will accept unopened steps, buyer pays return shipping.
Do your products come with a warranty? We warranty against manufacturer defects, Contact Us if you feel this applies to you.
Do I have to use the screws provided? The step was tested with the supplied mounting hardware. If you choose to mount in any other way, weight rating is void and unpredictable. Always use a safety line, harness, and proper footwear when climbing the mast, no matter what hardware you use.
Can I use metric screw? No, the countersinks on the Mast Step are specifically mated for 82 degree headed imperial screws. Metric screws are usually 90 degrees.
Is there any maintenance needed for the mast steps? There is no maintenance needed for the Mast Step. If you do feel that your step needs maintenance please Contact Us.
Can you provide the appropriate drill and tap for installation? We can provide a tap drill combo with your order for $19.95. Please Contact Us before you order so you can get a quote.
How do I become a dealer? If you feel your company should be carrying our item, please Contact Us to discuss dealer discounts and minimum orders.